Help

Buying and download help

Choose a package, buy on Gumroad, and download the delivered files from Gumroad after checkout. This page explains the normal purchase path, what to check on each product page, and when an email can help.

How it works

From product page to downloaded files

The purchase path is direct: review the package, continue to Gumroad, complete checkout, and download the files from Gumroad.

01

Compare the package

Read the product description, price, included files, demo links, setup notes, and usage terms before purchase.

02

Buy on Gumroad

Use the Buy on Gumroad button on the product page. Gumroad handles checkout, payment, and receipt.

03

Download and use the notes

Use the Gumroad delivery email or your Gumroad account to download the package and read the included instructions.

Before you buy

What to check on the product page

These points help you choose the right package. They are not required support steps.

Included files

What you receive

Each product page describes the files, docs, demos, templates, or notes included in the Gumroad download.

Setup needs

Hosting and installation

Hosting, installation, deployment, and server administration are not included unless the product page or Gumroad terms explicitly say so.

Usage terms

Agency and client use

Agency reuse, resale, bundled delivery, and shared client use are not permitted unless the product terms explicitly allow that use.

Changes

Work beyond the package

Branding, feature changes, integrations, data preparation, deployment services, and custom scenarios are separate work.

Product provider

AspectSoft or affiliate

Product labels show whether the package is provided by AspectSoft or by another seller through an affiliate link.

Download access

Receipt and files

Gumroad sends purchase receipts and download links. Keep the email address used at checkout for order access questions.

Package scope

What comes with a purchase

The product page describes the delivered package. Anything not listed there should be treated as separate work or a separate license question.

Usually included

  • Files, docs, demos, notes, or templates listed on the product page.
  • Gumroad checkout, receipt, and file delivery.
  • Setup notes or documentation supplied with the download.
  • Email support for a specific product-page or order detail that remains unclear.

Separate unless stated on the product page

  • Custom installation, deployment, hosting, or server administration.
  • Branding, feature changes, integrations, or source-code changes.
  • Data cleanup, migration, custom spreadsheet preparation, or custom scenarios.
  • Agency reuse, resale, bundled delivery, shared team use, or repeated client delivery.

Contact

When an email helps

You can buy without emailing first. Send a short message only when the product page or Gumroad page does not answer the question.

Question What to include
Package fit Product name, intended use, file type, and the result you want.
Setup The setup note that is unclear after reading the product page and included documentation.
License use The exact use case, especially agency reuse, resale, bundled delivery, shared team use, or client delivery.
Gumroad order Product name and the email address used for the Gumroad purchase.

FAQ

Common questions

Do I need to contact support before buying?

No. Review the product page, buy on Gumroad, and download from Gumroad. Email support only if a specific detail is still unclear.

Where does purchase and delivery happen?

Product buttons continue to Gumroad. Gumroad handles checkout, receipts, and file delivery.

How do I receive the files?

After checkout, Gumroad sends a delivery email. You can also use your Gumroad account to access eligible purchases.

Are all products provided by AspectSoft?

No. Product labels show whether a package is provided by AspectSoft or by another seller through an affiliate link. For affiliate products, the seller sets the pricing, files, updates, license terms, and support terms.

Is hosting or installation included?

No, not by default. Hosting, installation, deployment, and server administration are included only when the product page or Gumroad terms explicitly say so.

Can I use a package for agency or client work?

Not unless the product terms explicitly allow that use. Agency reuse, resale, bundled delivery, shared team use, or repeated client delivery requires a separate license path before purchase.

Who should I contact?

Use support@aspectsoft.gr for product and delivery questions. Use info@aspectsoft.gr for business or commercial questions.

Next step

Choose a package and continue to Gumroad

Open a product page, review what is included, and buy on Gumroad when the package fits your task.